A fraudulent email has been sent in the name of Partena Professional.
A random group of people (customers and non-customers of Partena Professional) has received an email sent from the address email@example.com or firstname.lastname@example.org with the subject 'Uw rekeningoverzicht voor 2017’' or 'Uw rekeningsaldo voor 2017'.
Upon clicking the image in this email, a virus will be downloaded.
This action has been launched on several occasions and even today, attempts are made.
Partena Professional therefore warns anyone who has received this email and urges them to proceed with the utmost caution.
How can you recognize a fraudulent e-mail?
We want to remind you to be careful with all electronic documents that you receive.
Below, you will find 5 questions that can help you to recognize a phishing email:
- Is it unexpected?
Do you receive a message from this sender for no reason? You did not buy anything, you did not have any recent contact with him, etc. Always take time to check this out.
- Is it urgent?
Keep your cool: did you really receive a first payment reminder? Do you know this friend in need?
- Do you know the sender?
Check the email address and if the message contains spelling mistakes. But beware: a legitimate email address is not a guarantee.
- Do you think the question is odd?
An official body will never ask you by email, text message or phone for your password, bank details or other personal information.
- Where does the link you are supposed to click really take you?
Rest your mouse on the link. Is the domain name, the word before .be, .com, .eu, .org etc. and before the first slash ("/"), really the name of the organization?
What if you receive a fraudulent e-mail ?
- Do not open these messages, but delete them.
- Do not click on the links or images and do not open any attachments.
- Do not reply to the fraudulent email.
- Never fill out personal data.
- Do not use the 'unsubscribe' link in the fraudulent email.
- Did you receive such an email abusing the logo and/or name of Partena Professional? Then please notify us at email@example.com.
You clicked on a suspicious link. What to do now?
- Run an antivirus scan.
- Consider filing a complaint with the police.
You can also turn to the Federal Cyber Emergency Response Team (CERT).
CERT.be permanently monitors cyber threats and gives appropriate advice. Companies that fall victim to it, can report this at firstname.lastname@example.org.
What additional actions can your IT department or external provider undertake?
Partena Professional has implemented a number of technical measures allowing your mail server to automatically recognize whether an email containing the logo or name of Partena Professional has indeed been sent by Partena Professional. We advise our customers that their email infrastructure is configured in such a way that SPF (Sender Policy Framework) and DMARC (Domain-based Message Authentication, Reporting and Conformance) are verified. By performing these checks, your system will be able to identify whether an email actually has been sent by Partena Professional. For more information, please do not hesitate to contact Partena Professional at email@example.com.
Some useful links:
- Reporting online incidents:
If you are a company or organization that has been faced with a network or internet incident and that wants to report this or if you want to ask for advice, contact: www.cert.be (CERT.be, the federal cyber emergency team).
- Reporting (online) crimes:
You can report an online crime to the police in your local police office. The police services are in contact with regional and federal computer crime units responsible for fighting cybercrime.